Terms & Conditions

Overview

This website is operated by Ongles Lotus Spa & Beauté. Throughout the site, the terms “we”, “us”, and “our” refer to Ongles Lotus Spa & Beauté. We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or booking a service with us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Any new features or tools added to our services shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site following changes constitutes acceptance of those changes.

1. Booking Terms

• Clients can book appointments online through Dash Booking. To complete the booking process, you are required to provide your phone number, first name, last name, and email address.
• A verification code will be sent to your phone number prior to placing a booking.
• You agree to receive appointment reminders, review requests, and promotional messages via SMS. Standard message and data rates may apply. To opt out, reply “STOP” to any message or call us at (819) 777-1764.

2. Pricing and Services

• Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue services (or any part thereof) without notice at any time. We shall not be held liable to you or any third party for any modification, price change, suspension, or discontinuance of any service.
• The duration of services listed on our website and booking platform is an estimate. Actual service times may vary depending on individual needs and preferences. We strive to provide the best experience for every client.

3. Cancellation Policy

• You may cancel your appointment up to 24 hours in advance without any penalties. To cancel, use the online booking system or contact us directly by phone at (819) 777-1764.
• Cancellations made less than 24 hours before the scheduled appointment time may incur fees or penalties.

4. Limitation of Liability

Ongles Lotus Spa & Beauté shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our services or inability to access our website or booking platform.

5. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or timely sources. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

6. Modifications to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Clients will be informed of any significant changes prior to their next appointment when reasonably possible.